Returns & Refunds
What to do if something is wrong with your MEAT ONLINE order.
Fresh products
Because meat is perishable, we cannot accept returns of items that were correct and in good condition.
Problems with your order
If an item is missing, incorrect, damaged or not fresh, report it within 24 hours of delivery with a photo. Questions? Email support@meatdash.co.za.
Refunds
Approved refunds are paid back to your original payment method, or as store credit if you prefer. Unavailable items are never substituted without your approval and are refunded in full.
Last updated September 2026.